Privacy policy
PRIVACY POLICY
Lorzini Effective Date: May 29, 2026
At Lorzini, we take your privacy seriously. This Privacy Policy explains what information we collect when you visit lorzini.com, how we use it, who we may share it with, and what choices you have. By using our site or placing an order, you agree to the practices described in this policy.
1. Information We Collect
Information you give us When you place an order, we collect the information necessary to process and deliver it: your name, shipping and billing address, email address, phone number, and payment details. Payment information is processed directly by our secure payment processor and is never stored on our servers.
Information we collect automatically When you visit our site, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages viewed, time spent on the site, and referring URLs. We collect this information using cookies, log files, and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders.
- Communicate with you about your order status, shipping updates, and support inquiries.
- Prevent fraud and ensure the security of our transactions.
- Improve our website, product offerings, and overall customer experience.
- Send you promotional communications — only when you have opted in to receive them.
- Comply with applicable legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We only share it in the following circumstances:
Order fulfillment and logistics To deliver your order, we work with trusted third-party logistics and fulfillment providers. These partners receive only the information necessary to process and ship your order — such as your name and delivery address. They are contractually prohibited from using your information for any purpose other than fulfilling your order.
Technology and platform providers Our store operates on Shopify, which provides our e-commerce infrastructure. Shopify may process your information in accordance with their own privacy policy, available at shopify.com/legal/privacy. We also use third-party tools for analytics and performance monitoring.
Payment processing Payment transactions are processed by PCI-DSS certified payment providers. We do not have access to your full payment card details at any point.
Advertising partners We may share limited device and behavioral data with advertising platforms (such as Google and Meta) to serve relevant ads to customers who have shown interest in our products. This data does not include your payment information or full order details. You can opt out of interest-based advertising at any time through your browser settings or the platform's ad preferences page.
Legal and safety purposes We may disclose your information if required by law, court order, or government authority, or when necessary to protect the rights, safety, or property of Lorzini or others.
4. Cookies
We use cookies and similar technologies to enhance your experience on our site — for example, to remember items in your cart, understand how you navigate the site, and measure the effectiveness of our marketing. You can control cookie preferences through your browser settings. Disabling certain cookies may affect some site functionality.
5. Data Retention
We retain customer information for as long as necessary to fulfill the purposes outlined in this policy and to meet our legal and financial record-keeping requirements. Transaction records are typically retained for up to 7 years in compliance with applicable accounting and tax regulations.
You may request deletion of your personal information at any time by contacting us. We will process your request promptly, except where we are legally required to retain certain records.
6. Your Rights
Depending on where you live, you may have certain rights regarding your personal information:
- Right to access: request a copy of the information we hold about you.
- Right to correction: request that we update or correct inaccurate information.
- Right to deletion: request that we delete your personal information.
- Right to portability: request your data in a structured, commonly used format.
- Right to opt out: unsubscribe from marketing communications at any time.
To exercise any of these rights, contact us at hello@lorzini.com. We will respond within 30 days of receiving your request.
7. Security
We take reasonable precautions to protect your personal information against loss, misuse, unauthorized access, or disclosure. All data transmitted through our site is encrypted via SSL. Payment information is handled exclusively by certified, industry-compliant processors.
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be 100% secure. We encourage you to take care when sharing personal data online.
8. Children's Privacy
Our site is not directed to children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.
9. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we handle your information. Your continued use of the site after any update constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
Lorzini Email: hello@lorzini.com Website: lorzini.com
This policy is effective as of May 29, 2026. Next scheduled review: May 2027.