Privacy Policy

Last updated: May 30, 2026

At Lorzini, we believe in being straightforward. This policy explains exactly what information we collect, how we use it, and who we share it with. No fine print designed to confuse you — just the truth about how your data is handled when you shop with us.

Who We Are

Lorzini operates the online store at lorzini.com, offering premium pet accessories. We ship directly to customers across the United States and internationally.

What Information We Collect

When you place an order or create an account:

• Name, email address, and phone number
• Billing and shipping address
• Payment information — processed securely through our payment partners; we never see or store your full card number
• Order history and product preferences

When you browse our store:

• IP address and general geographic location
• Device type, browser, and operating system
• Pages you visit, time spent, and actions taken
• The website or search query that brought you here

When you contact us or subscribe to emails:

• Your email address and any information you voluntarily share

How We Use Your Information

We use your information to:

• Process, fulfill, and ship your orders
• Send order confirmations, shipping updates, and tracking information
• Send marketing emails and promotions — only if you have opted in, and you can unsubscribe at any time
• Improve our website, products, and customer experience
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

Who We Share Your Information With

Running an online store requires working with trusted partners. Here is exactly who may receive your information and why:

Shopify

Our store is built and hosted on Shopify's platform. Shopify acts as a data processor on our behalf and stores your order and account information securely. You can review Shopify's privacy practices at shopify.com/legal/privacy.

Payment Processors

When you check out, your payment is processed by Shopify Payments, PayPal, or Stripe depending on your chosen method. These processors are PCI-compliant and handle your card data directly — we never see your full card number.

Shipping Carriers and Fulfillment Partners

Your name and shipping address are shared with our logistics partners — including carriers such as USPS, UPS, and FedEx — to deliver your order. Because Lorzini operates as a dropshipping business, your shipping address may also be shared with our product suppliers, who ship certain orders directly to you. These suppliers receive only what is necessary to fulfill your order.

Marketing and Analytics Platforms

We use Google Analytics to understand how visitors use our website. We also use Meta (Facebook) advertising tools, which may place cookies or tracking pixels on your device to help us show relevant ads. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout. You can manage your ad preferences with Meta at facebook.com/ads/preferences.

Email Marketing

If you subscribe to our emails, your address is managed through a third-party email marketing platform. You can unsubscribe at any time using the link at the bottom of any email we send.

Customer Review Platforms

We may use a third-party reviews platform (such as Judge.me or Loox) to collect and display product reviews. If you leave a review, your name and comments may be publicly visible on our store.

Legal Requirements

We may disclose your information when required by law, in response to a valid legal request, or to protect the rights, property, or safety of Lorzini, our customers, or others.

We do not sell your personal information to any third party, ever.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep your shopping cart active between sessions
• Remember your preferences and browsing history on our site
• Analyze traffic and understand how visitors interact with our store
• Deliver relevant advertising through Meta and Google

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our store, such as the shopping cart.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal and accounting obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we take reasonable steps to delete or anonymize it.

Your Rights

California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information — we do not sell your data
• Not be discriminated against for exercising your privacy rights

European Residents (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data ("right to be forgotten")
• Restrict or object to certain types of processing
• Data portability
• Lodge a complaint with your local data protection authority

All Customers

Regardless of where you live, you can:

• Unsubscribe from marketing emails at any time using the link in any email
• Request a copy of the personal data we hold about you
• Ask us to correct or delete your information

To exercise any of these rights, contact us at the address below. We will respond within a reasonable timeframe.

Children's Privacy

Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us immediately and we will take steps to delete it.

Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to use strong passwords and protect access to your accounts.

Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. Your continued use of our store after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Lorzini
Email: support@lorzini.com
Website: lorzini.com